How, When and Why to ask for your Recommendation
When and how to ask for recommendations
Recommendations serve as the most trusted form of marketing for a business today. This is largely due to customers having faith in a recommendation made by others who have experienced high customer satisfaction having bought a product or used the services of a business.
According to Nielsen’s Global Trust in Advertising report that conducted a survey on 28 000 customers, an overwhelming 92% trust a recommendation from a friend or family over other forms of marketing.
If asking for recommendations is new to you, here are a few useful tips to help:
- Good recommendations are made when asked for at the right time. Recommendations should be asked for very soon after you’ve finished work for a client or when they have complimented you on your work. Make asking for recommendations a routine task, but avoid asking at the same time as when presenting the invoice – the key is not to pressure people as this could well undo all of your good work.
- Recommendations should be focused or specific on details. When asking for recommendations, positive feedback should highlight a feature of the work done. This could include time taken to complete a task, superior quality of work, attention to detail, and going above and beyond duty to deliver a sterling service. After a job is completed, ask the client if they were happy with the service provided. Follow any positive answers with a polite request that they record their appreciation in the form of a recommendation.
- Explain the reason for your request. Knowing why you want the recommendation allows the client to focus on what details are important. Use Recommendable’s email service to email your customers and politely remind them to recommend you. This way your recommendation will be saved and used to get you even more business.
Recommendable facilitates making recommendations quick and hassle-free. There are no lengthy reviews. Remind your clients that all it takes is one click of a button. Recommendable will grow your business.